05/25/05 Billing update - for customers who are billed on the 23rd, 24th, 25th of each month

05/25/05 Billing update - for customers who are billed on the 23rd of each month.
Due to the billing issue we experienced on the 23rd some people were billed for a $9.00 set up fee by mistake.For some reason the processing company we use billed current customer the set up fee along with their monthly billing.We are going through the list of customers that may have been over billed and refunding the charges as we find them.

This message is for people who are not new sign ups.
All of the extra charges have been refunded.
Please be aware that it may take a few days for your bank to process a refund.
If you have been over billed by $9.00 this month and you do not see a refund for it in a few days please contact us so we can get the fee reversed.
We apologize for the inconvenience

1 877 586 3538 or support@connectto.net
This does not apply to new customers who are subject to the one time $9.00 set up fee.
We apologize for the inconvenience.