Friday, March 11, 2005

Dial up connection tips

Here are some things that may improve your dial up connection speed and may also help with dial up connection problems.

If there is a telephone, answering machine, etc., plugged into the back of the modem, unplug it from the back of the modem. The modem is supposed to ignore devices plugged into it when it is online, but that is not always true.

Try disconnecting additional telephony devices (fax, phones, answering machines, alarm systems, etc.) from the phone line, even if they're in a different room.

Also try running the phone line directly from the back of the modem to the wall, without passing through surge suppressors, splitters, phone line extenders, etc. This is a basic and useful step in modem troubleshooting.

Also, you can check out our page about getting dropped from your connection.
That page is here:

GCT's Disconnect Help and Information Page

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