06/29/05 2 Affiliates have reported to us that occasionaly some of the sign up files do not work

We have asked that people report this to us but....
If you are going to report it we will need some information about the issue;
1. The access number WITH area code
2. The call FROM number, meaning the number from which the modem was trying to dial from
3. The error message, operator message, busy signal, etc.
4. Where you downloaded or received the set up file from.
5. The network if possible
6. If you were able to modify something to resolve it what did you do?
All of this information will help us to resolve the issue.
Please send examples to support@connectto.net Thanks!