E Mail Messsage "HEADER" Example

If you are having trouble getting email from people (people are telling you the emails they send you bounce back to them) we will need the FULL MESSAGE HEADER/SOURCE and any error messages they receive in order to troubleshoot it.

If you cannot provide us with the information there is nothing we can do. Forwarding the bounce message will not be enough because most email clients cut the headers from the previous email when forwarding.

Forwarding a bounce message just provides the bounce error message which is only sometime useful.
We need you to 'view message source' or 'show all headers' and copy that information into the forwarded bounce email and send it to us- support@connectto.net.