Outlook Express no socket error 10060 0x800CCC0E by Connectto.net

If you are getting an error like this- "The connection to the server has failed"

Error: The connection to the server has failed. Account: 'youraccount', Server: 'mail4.gct21.net', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E

Here are things to try

1. The Outgoing (SMTP) server requires authentication.
If you are using Outlook Express you should check the box 'My server requires authentication'.

2. If you are behind a firewall, we may be unable to authenticate you.
If you have a personal firewall, try lowering the security or disabling it to see if it is causing the issue.
(Remember to re-enable it after testing)

3. Your SMTP (outgoing mail server) could be blocked.
Here is how to test it:
A. Go to Start -> Run -> type: cmd
B. When the Command prompt appears type: telnet smtp.gct21.net 25
(include the spaces exactly as shown above)

C. Wait a few seconds. You should see the following: '220 mail4.gct21.net ESMTP'. This means that it is not blocked.
D. If you do not see this message, your SMTP is being blocked.