The errors reads similar to this;
socket error 11001 error number 0x800ccc0d
This issue usually has nothing to do with our service. We have some information as to what can cause this error below however we suggest going to the Microsoft page that addresses this issue. Click here for Microsoft how to troubleshoot Outlook & Outlook Express error messages
We cannot offer very much assistance with this because it has to do with a Microsoft product or some other service (anti virus or firewall) that you may be using.
POSSIBLE CAUSES;
These error messages may occur if Microsoft Outlook or if Microsoft Outlook Express cannot establish a connection with your e-mail server.
These error messages are frequently caused by one of the following:
? Incorrect account settings
? Misconfiguration of personal firewall software
? Antivirus software
? A bad modem
? Maximum Transmission Unit (MTU) size
? Outlook Express has been removed from the computer or the installation is damaged
? Your user profile in Outlook is damaged
? An e-mail item on your POP3 server is damaged
WORKAROUND
To work around this problem, use one of the following methods, depending on your situation.
Method 1: Confirm that your e-mail server settings are correct
For information about the correct settings for your e-mail server, please go to Email Settings
We do do not permit message routing through another SMTP server while you are connected to our network.
To resolve this problem, replace the SMTP server for the other ISP or the other e-mail account by using the SMTP server that is associated with our service (smtp.gct21.net).
For more information, help and troubleshooting for this issue please go to;
Microsoft how to troubleshoot Outlook & Outlook Express error messages
We have added a new E-mail page in an effort to help people understand what happens when they send emails. The page is about .To, CC. and BCC. as well as some tips on how to send effective emails. Click here to get to the page